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Regulation

My Notarial Practice is regulated by the Faculty Office of the Archbishop of Canterbury:

The Faculty Office

1, The Sanctuary

Westminster

London

SW1P 3JT

Telephone: 020 7222 5381

Email: Faculty Office@1thesanctuary.com

Website: www.facultyoffice.org.uk

If you are dissatisfied about the service you have received, please do not hesitate to contact me.

 

If I am unable to resolve the matter, you may then complain to the Notaries Society of which I am a member, who have a complaints procedure, which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute. In that case, please write (but do not enclose any original documents) with full details of your complaint to:

The Secretary of the Notaries Society

PO Box 1023

Ipswich

IP1 9XB

If you have any difficulty in making a complaint in writing, please do not hesitate to call the Notaries Society/ Faculty Office for assistance.

 

Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the legal Ombudsman, if you are not happy with the result:

Legal Ombudsman

P O Box 6167

Slough

SL1 0EH

Telephone: 0300 555 0333

Email: enquiries@legalombudsman.org.uk

Website: www.legalombudsman.org.uk

If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/ omission or within one year from when you should reasonably have known there was cause for complaint. 

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